Documentation audits and reliability

Failures post launch are very often associated with inappropriate documentation. Documentation reviews should be a part of every phase gate and launch acceptance.

The Human Side of Quality

The people part of the Total Quality Management system is the most important part and can make or break a system, processes, product or service - and can actually be lethal in the worst case!

Michael R Basso Consulting

Provides comprehensive organizational consulting, training, workshops, presentations, and more; locally (NYC-CT), nationally and internationally; onsite, online and via phone. Specialties include organizational audits, strategic and tactical planning, quality management, reliability engineering, holistic wellness design, stress management, spirituality in the workplace, excellence engineering, academic consults and more. The approach is unique in using a bio.psycho.social.techno.spiritual model geared towards continuously improving excellence - enhancing quality, productivity, profits and wellness in a balanced way.